Holiday Inn Express Frazer - Malvern by IHG

The staff were very nice. The room looked really nice and clean but the heater/air conditioner didn’t work well. It was way too hot. The staff said to turn the fan to high and that worked for about half an hour. Then it got way too hot again. We finally just unplugged it.

Very clean hotel, EXCELLENT Breakfast (Hot/Cold) with lots of varieties. Staff was great! Great service. Rooms were very upscale with everything you need during a holiday.

Conveniently located. Our room was on a floor that had just been renovated and was therefore brand new and nicely appointed. But, beyond the physical aspect of the property, we were most impressed by the front desk staff. So helpful and personable. .

The hotel and the surroundings were very clean. The room was also clean. The staff was accomodating, the breakfast was very good.

We loved the location, breakfast, comfortable room. LAMAR!! was the BEST breakfast host ever. He kept everything clean, hot, stocked, and was so friendly right until cutoff.